Privacy Policy

Last Updated: January 1, 2025

At LuxMillwork, we are committed to protecting your privacy. This Privacy Policy explains how we collect, use, and safeguard your personal information when you visit our website, make a purchase, or interact with our services.

1. Information We Collect

We collect and process different types of information, including:

A. Information You Provide

• Name, email address, phone number, and shipping/billing address when you place an order or create an account.

• Payment details processed securely via third-party payment providers.

• Communication records if you contact our support team.

B. Information Collected Automatically

• IP address, browser type, and device details when you visit our website.

• Cookies and tracking technologies to enhance user experience.

• Website activity, including pages visited and time spent on our site.

C. Information from Third Parties

• Data from marketing partners, advertising networks, or social media platforms when you engage with our content.

2. How We Use Your Information

We use your personal data for the following purposes:

• Order Processing & Fulfillment: To process transactions, provide customer support, and deliver your purchases.

• Personalization: To tailor our recommendations and improve your browsing experience.

• Marketing & Promotions: To send promotional emails, special offers, and updates (you can opt out at any time).

• Website Analytics: To analyze traffic, improve functionality, and enhance security.

• Legal Compliance: To comply with applicable laws and regulations.

3. How We Share Your Information

We do not sell or rent your personal data. However, we may share it with:

• Service Providers: Shipping companies, payment processors, and fulfillment partners to complete transactions.

• Marketing & Analytics Partners: To enhance our advertising and customer engagement strategies.

• Legal Authorities: If required by law or to protect our business from fraud or security threats.

4. Your Privacy Rights

Depending on your location, you may have rights to:

• Access & Correct Your Data: Request a copy of the personal data we hold and make corrections.

• Opt-Out of Marketing Communications: Unsubscribe from promotional emails at any time.

• Request Data Deletion: Ask us to erase your personal data, subject to legal retention obligations.

To exercise any of these rights, contact us at [Insert Contact Email].

5. Data Security & Retention

We implement industry-standard security measures to protect your personal data. However, no online transmission is 100% secure.

• We retain personal data only as long as necessary for business, legal, or compliance purposes.

• Payment transactions are encrypted and processed via secure third-party payment gateways.

6. Cookies & Tracking Technologies

We use cookies and tracking technologies to enhance user experience and website performance.

• You can manage your cookie preferences in your browser settings.

• Disabling cookies may affect site functionality.

7. Third-Party Links

Our website may contain links to third-party sites. We are not responsible for their privacy practices and encourage you to review their policies.

8. Changes to This Privacy Policy

We may update this Privacy Policy from time to time. The latest version will always be available on our website, with the “Last Updated” date reflecting any changes.

9. Contact Us

If you have any questions or concerns regarding this Privacy Policy, contact us at the Contact link in the footer.